Published by John Bannerman on

Hi All

I hope you all had a fabulous Christmas and Festive Season.

As of 1st January we are advised by Her Majesties Revenue and Customs that we will no longer be required to charge VAT to clients in the EEA/EU. Our website should be sorted in time for the transition.

We are led to believe that EEA and EU clients will NOT be charged tariffs on our products. With a little luck that will actually be the case!

We are also advised by the government that we will NOT, repeat NOT be obliged to refund VAT on transactions undertaken during 2020. This is a divergence from the No Deal advice we have had.

Clearly the guidelines are being updated on a regular basis, and as such the transition may be a little less painless than it appears here! If there are additional modifications to the situation in relation to Brexit I will of course advise via announcements as soon as possible.

I hope you all have a peaceful, prosperous and happy New Year!


John Bannerman

Director, DE Ltd. and TKC Games Ltd.

7 Comments · December 31, 2020 at 12:18 pm

Hi John,
I get we, EU TKC customers, won’t be refund for all the preorders we made in 2020 and before but what about the possible custom fees we MAY actually have from 2021? I think you should really pay attention to this point since your customers would REALLY be upset to pay them twice!!! · December 31, 2020 at 12:19 pm

*refunded · December 31, 2020 at 3:27 pm

Just to be sure I’m clear : I’m talking about EU customers who already preordered and paid VAT for games that weren’t released and sent already. I Guess you should be able to refund custom fees for customers who paid VAT AND would unfortunately have to pay actual custom fees ALSO. Thanks for your answer and have a nice New Year’s Eve. Regards.

    John Bannerman · June 14, 2021 at 11:42 am

    Hi Arnaud
    According to HMRC guidance, and according to one of the VAT experts that is not going to happen. I believe I can however ship it to you as “vat paid” which is how it should have been done in any case. Now you know why Brexit was an entirely stupid, unworkable idea.

John Bannerman · December 31, 2020 at 3:37 pm

Arnaud, there are NO tariffs or fees apparently QED no problem in that regard. · December 31, 2020 at 11:45 pm

Ok, then, thanks for your quick answer, John. Shall we assume for good that there will be no refund at all of the VAT for the preordered games not yet released?

clavius · January 5, 2021 at 12:16 pm

“there are NO tariffs or fees apparently QED no problem in that regard.”
EU customers will have to pay EU VAT (and shipper fees) as on any import from non-EU countries. Those who preordered paid UK VAT and will have to pay EU VAT.

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